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Park Place Motorcars Arlington
Mercedes-Benz G-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 18V272000 · 9,725 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curv
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. Owners will be notified of the recall with an interim notification in June 2018. A second letter will be mailed when the remedy is available, currently expected to be in August 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 14V158000 · 69 vehicles affected
Defect
Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allow proper use of the child seat achors. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 225, Child Restraint Anchorage Systems.
Consequence
Without the use of the lower anchor points, a child restraint may be insufficiently or improperly anchored to the seat, increasing the risk of injury to the child in the event of a crash.
Corrective Action
Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 18V272000 · 9,725 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curv
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. Owners will be notified of the recall with an interim notification in June 2018. A second letter will be mailed when the remedy is available, currently expected to be in August 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 14V158000 · 69 vehicles affected
Defect
Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allow proper use of the child seat achors. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 225, Child Restraint Anchorage Systems.
Consequence
Without the use of the lower anchor points, a child restraint may be insufficiently or improperly anchored to the seat, increasing the risk of injury to the child in the event of a crash.
Corrective Action
Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1-800-367-6372.
5 common questions answered
NHTSA recall information identifies three component areas that deserve attention: Communication Software, Front Suspension, and Child Seat. A software fault may transmit an inaccurate location through the emergency call system, potentially delaying responders. Front suspension oil leakage may create a fire risk if the oil reaches an ignition source. A second-row seat issue may prevent proper child-seat anchoring and increase injury risk in a crash. Waiting can leave a known safety concern unresolved. A VIN check identifies whether a remedy remains open for your vehicle, and eligible recall repairs are completed free at an authorized Mercedes-Benz dealer.
Park Place Motorcars Arlington gives Arlington, TX, drivers and nearby communities a direct path to Mercedes-Benz recall service. Our factory-trained technicians follow the manufacturer’s repair procedures and use Mercedes-Benz diagnostic tools to verify software, inspect affected systems, and complete the appropriate remedy. OEM parts support the repair when replacement is required. Eligible recall work is performed at no charge to the owner, helping you address a safety concern with confidence. From Arlington and surrounding Dallas–Fort Worth communities, you can rely on Park Place Motorcars Arlington for clear communication and authorized service.
Start with the VIN, even if you are unsure whether your recall was completed. Our service department can check for open recalls, review the applicable manufacturer remedy, and help arrange the visit. Bring the 2014 Mercedes-Benz G-Class to Park Place Motorcars Arlington so a trained technician can perform any eligible repair at no charge. If an over-the-air update was expected, we can help confirm the software status. Schedule service online or call 469-206-2671. You can schedule an appointment even when you have no notice in hand—the VIN check is free.
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