Park Place Motorcars Arlington

2014 Mercedes-Benz Sprinter Recall

Mercedes-Benz Sprinter Recall service at Park Place Motorcars Arlington in Arlington, TX

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

NHTSA campaign 19V004000 · 88,388 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute hum

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall is expected to begin March 29, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Air Bag3

FREE3 OPEN RECALLS

NHTSA campaign 19V004000 · 88,388 vehicles affected

Defect

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Equipment1

FREE1 OPEN RECALL

NHTSA campaign 17V786000 · 550 vehicles affected

Defect

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Corrective Action

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall is expected to begin January 2, 2018. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-271-0773, or online at www.kidde.com and click on Product Safety Recall" for more information.

Diesel Engine1

FREE1 OPEN RECALL

NHTSA campaign 14V764000 · 8,279 vehicles affected

Defect

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Corrective Action

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

Other1

FREE1 OPEN RECALL

NHTSA campaign 14V677000 · 100 vehicles affected

Defect

Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, Occupant Protection in Interior Impact.

Consequence

If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.

Corrective Action

Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Mercedes-Benz Sprinter?

NHTSA identifies six recalls for the 2014 Mercedes-Benz Sprinter involving the Air Bag, Equipment, Diesel Engine, and Other components.
The three Air Bag recalls involve passenger and driver inflators and an air bag control unit.
The Equipment recall concerns a fire extinguisher, the Diesel Engine recall concerns an oil leak, and the Other recall concerns an interior document holder.

How do I check if my 2014 Mercedes-Benz Sprinter has an open recall?

A VIN check at NHTSA.gov or a free VIN check at our service department can determine whether your 2014 Mercedes-Benz Sprinter has an open recall.
Bring the vehicle to Park Place Motorcars Arlington or schedule an appointment for assistance.

How much does a 2014 Mercedes-Benz Sprinter recall repair cost?

A 2014 Mercedes-Benz Sprinter recall repair costs nothing at an authorized dealer when the vehicle has an applicable open manufacturer recall.
The dealer performs the manufacturer-specified remedy at no charge to the owner.

Can an independent shop fix a 2014 Mercedes-Benz Sprinter recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Mercedes-Benz Sprinter at no charge.
Authorized technicians have the manufacturer procedures, diagnostic tools, and OEM parts needed for the recall repair.

Does an open recall affect the trade-in value of the 2014 Mercedes-Benz Sprinter?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation for a 2014 Mercedes-Benz Sprinter.
When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Occupants and Others

NHTSA recall information identifies air bag inflators that may rupture or explode, potentially sending sharp metal fragments toward occupants or preventing proper protection during a secondary impact. Other recalled conditions include a fire extinguisher that may not discharge correctly, an oil leak that can reach a hot engine surface or create a roadway hazard, and a document holder that an unbelted occupant could strike in a crash. Waiting leaves a potentially unresolved safety condition in place. Because the manufacturer defines the remedy and recall repairs are free, a VIN check is a sensible step whenever a notice arrives or recall completion is uncertain.

Authorized Mercedes-Benz Expertise

Park Place Motorcars Arlington provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. Our team follows the manufacturer’s repair procedure and completes an applicable open recall remedy at no charge to the owner. Located in Arlington, TX, Park Place Motorcars Arlington serves drivers from Fort Worth, Grand Prairie, Mansfield, and nearby North Texas communities. Whether your Sprinter is used for work, travel, or daily transportation, our authorized franchise dealership can help confirm the VIN status and address the applicable safety campaign with the equipment and expertise designed for Mercedes-Benz vehicles.

Start With a Free VIN Check

Check the VIN first, then bring your Sprinter to our service department if an open recall is identified. If you are unsure whether a notice applies or whether a previous owner completed the repair, schedule an appointment so our team can verify the status. The check is free, and an applicable manufacturer recall remedy is performed at no charge. Have the vehicle and any recall communication available when you arrive. Early confirmation helps you understand the next step and avoid postponing a repair that may involve occupant protection, fire risk, or another important safety concern.