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Park Place Motorcars Arlington
Mercedes-Benz GL-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 18V272000 · 9,725 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curv
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. Owners will be notified of the recall with an interim notification in June 2018. A second letter will be mailed when the remedy is available, currently expected to be in August 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V900000 · 48 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Consequence
If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is expected to begin in February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 18V272000 · 9,725 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curv
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. Owners will be notified of the recall with an interim notification in June 2018. A second letter will be mailed when the remedy is available, currently expected to be in August 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V900000 · 48 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Consequence
If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is expected to begin in February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
5 common questions answered
NHTSA identifies three recall areas for the 2015 Mercedes-Benz GL-Class. A Communication Software fault may cause the emergency call system to send an inaccurate vehicle location, potentially delaying responders. A Front Suspension issue on certain vehicles equipped with the Active Curve System may allow oil to leak near an ignition source, increasing fire risk. An Axle Shaft issue may involve incorrectly assembled carrier bolts that can fracture, reducing handling stability and increasing crash risk. Waiting can leave a known safety concern unresolved. A VIN check quickly shows whether a remedy remains open, and eligible recall work is completed free of charge.
Park Place Motorcars Arlington provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for Mercedes-Benz recall service. The team follows the manufacturer remedy for Communication Software, Front Suspension, or Axle Shaft concerns and completes eligible recall repairs at no charge to the owner. Located in Arlington, TX, Park Place Motorcars Arlington serves drivers throughout Arlington and nearby communities, including Mansfield, Grand Prairie, and Fort Worth. Choosing an authorized franchise dealer helps ensure the VIN is checked correctly and the repair is documented through the proper manufacturer process.
Start by locating your vehicle identification number and arranging a free recall check. Bring your 2015 Mercedes-Benz GL-Class to the service department so the team can confirm whether an open remedy applies and explain what will happen next. Even if you are unsure whether a previous owner completed the work, schedule service so the VIN can be reviewed. Do not wait for a symptom, warning, or another notice before asking. Park Place Motorcars Arlington can help you move from uncertainty to a clear, factory-backed solution with no charge for an eligible recall repair.
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