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Mercedes-Benz SL-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 16V899000 · 70 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Consequence
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Corrective Action
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall is expected to begin during February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V439000 · 100 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300, SLK350, SL400, SL550, and SL63 AMG vehicles manufactured from June 29, 2015, through July 13, 2015. The affected vehicles are equipped with low-beam headlights that may have been aimed incorrectly during vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps
Consequence
Improperly adjusted low-beam headlights may reduce the driver's visibility, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect and if necessary adjust the headlamps, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 16V899000 · 70 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Consequence
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Corrective Action
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall is expected to begin during February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V439000 · 100 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300, SLK350, SL400, SL550, and SL63 AMG vehicles manufactured from June 29, 2015, through July 13, 2015. The affected vehicles are equipped with low-beam headlights that may have been aimed incorrectly during vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps
Consequence
Improperly adjusted low-beam headlights may reduce the driver's visibility, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect and if necessary adjust the headlamps, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
5 common questions answered
NHTSA recall information identifies three areas requiring attention: Communication Software, Steering, and Headlight. A communication software fault may relay an inaccurate emergency-call location, potentially delaying responders. A steering control-unit issue may deactivate electric power steering assistance while driving and may also increase fire risk while parked. Incorrectly aimed low-beam headlights can reduce nighttime visibility and increase crash risk. Waiting can leave a safety-related condition unresolved, even if the vehicle seems to drive normally. A free VIN check confirms whether a campaign remains open, and an authorized Mercedes-Benz dealer can complete the specified remedy at no charge.
Park Place Motorcars Arlington uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to perform Mercedes-Benz recall remedies correctly. Our team can verify the VIN, review the applicable campaign, and complete the manufacturer’s repair at no charge when an open recall applies. Located at 4201 Beltway Pl in Arlington, Texas, we serve drivers from Grand Prairie, Mansfield, Fort Worth, Dallas, and surrounding North Texas communities. Choosing an authorized franchise dealer gives you a direct path to the procedures and equipment specified by Mercedes-Benz, along with a clear explanation of what your vehicle needs.
Start with a VIN check, even if you are unsure whether your 2015 Mercedes-Benz SL-Class has an open recall or whether earlier work was completed. The check is free. If a campaign applies, bring the vehicle to Park Place Motorcars Arlington so our service team can verify the condition and perform the manufacturer remedy at no charge. You can call 469-206-2671, or schedule service online. Do not wait for a symptom or another notice; confirming recall status now helps you address safety concerns promptly and confidently.
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