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Park Place Motorcars Arlington
Mercedes-Benz SLK-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 17V308000 · 5,818 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V439000 · 100 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300, SLK350, SL400, SL550, and SL63 AMG vehicles manufactured from June 29, 2015, through July 13, 2015. The affected vehicles are equipped with low-beam headlights that may have been aimed incorrectly during vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps
Consequence
Improperly adjusted low-beam headlights may reduce the driver's visibility, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect and if necessary adjust the headlamps, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 17V308000 · 5,818 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V439000 · 100 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300, SLK350, SL400, SL550, and SL63 AMG vehicles manufactured from June 29, 2015, through July 13, 2015. The affected vehicles are equipped with low-beam headlights that may have been aimed incorrectly during vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps
Consequence
Improperly adjusted low-beam headlights may reduce the driver's visibility, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect and if necessary adjust the headlamps, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
5 common questions answered
NHTSA recall information identifies three affected components: Communication Software, Electronic Stability Control, and Headlight systems. A communication software fault may relay an inaccurate emergency vehicle location, potentially delaying responders. ESC software may keep the brakes slightly applied, allowing heat to build and affecting braking performance while increasing crash and fire risk. Incorrectly aimed low-beam headlights may reduce nighttime visibility and increase crash risk. Waiting can leave a safety-related condition unresolved, even when the vehicle seems to drive normally. A prompt VIN check at Park Place Motorcars Arlington helps determine whether a manufacturer remedy applies and whether it has been completed.
Park Place Motorcars Arlington uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts and procedures to address eligible Mercedes-Benz recall work. When a recall applies, the manufacturer remedy is performed free of charge through our authorized franchise dealership. We proudly serve drivers in Arlington, across the Dallas-Fort Worth area, and throughout nearby communities in North Texas. Our location at 4201 Beltway Pl makes it convenient to bring your 2015 Mercedes-Benz SLK-Class in for a professional VIN check and recall inspection. Trust Park Place Motorcars Arlington for clear answers, careful service, and a reassuring path forward.
Begin by contacting our service team for a VIN check, even if you are unsure whether a recall remains open or whether earlier work was completed. Bring your 2015 Mercedes-Benz SLK-Class to Park Place Motorcars Arlington so our technicians can verify the vehicle and complete any applicable manufacturer remedy. The check is free, and recall repairs are performed at no charge by an authorized dealer. To move ahead, schedule an appointment online. You can also review service specials before your visit and ask our team about convenient options for additional maintenance needs.
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