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Park Place Motorcars Arlington
Mercedes-Benz AMG GT Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 16V308000 · 136 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 AMG GT S vehicles manufactured June 1, 2015 to July 24, 2015. In affected vehicles, the adhesive bond between the carbon-fiber driveshaft and the rear flange may fail, and as a result, there may be a loss of torque to the rear wheels.
Consequence
If the adhesive bond fails and results in a loss of torque to the rear wheels, the vehicle operator may be unable to move the vehicle, or may experience deceleration if the vehicle is in motion, increasing the risk of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect and replace the carbon-fiber driveshaft, as necessary, free of charge. The recall began on July 29, 2016. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2016050008.
NHTSA campaign 19V457000 · 1,002 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 AMG GTS and 2017 AMG GT vehicles. The bonding between the carbon-fiber driveshaft and the engine/transmission flange may be insufficient, causing the driveshaft to separate while in motion.
Consequence
If the driveshaft separates, there may be a loss of drive, increasing the risk of crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the carbon-fiber draft shaft, including the flange, free of charge. Owners were notified of the safety risk with an interim notification on July 26, 2019. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V177000 · 51 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sed
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Corrective Action
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 16V308000 · 136 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 AMG GT S vehicles manufactured June 1, 2015 to July 24, 2015. In affected vehicles, the adhesive bond between the carbon-fiber driveshaft and the rear flange may fail, and as a result, there may be a loss of torque to the rear wheels.
Consequence
If the adhesive bond fails and results in a loss of torque to the rear wheels, the vehicle operator may be unable to move the vehicle, or may experience deceleration if the vehicle is in motion, increasing the risk of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect and replace the carbon-fiber driveshaft, as necessary, free of charge. The recall began on July 29, 2016. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2016050008.
NHTSA campaign 19V457000 · 1,002 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 AMG GTS and 2017 AMG GT vehicles. The bonding between the carbon-fiber driveshaft and the engine/transmission flange may be insufficient, causing the driveshaft to separate while in motion.
Consequence
If the driveshaft separates, there may be a loss of drive, increasing the risk of crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the carbon-fiber draft shaft, including the flange, free of charge. Owners were notified of the safety risk with an interim notification on July 26, 2019. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V177000 · 51 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sed
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Corrective Action
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
5 common questions answered
NHTSA recall information identifies driveshaft bonding defects that may cause loss of torque, inability to move, deceleration, or loss of drive while the vehicle is in motion. Those conditions can increase crash risk. A separate air bag software issue may prevent air bags from deploying as intended, increasing injury risk in a crash. Emergency call software may also transmit an inaccurate location and delay responders. Waiting can leave a safety issue unresolved, even if the vehicle currently feels normal. A free VIN check at Park Place Motorcars Arlington helps determine whether a manufacturer remedy remains open.
Park Place Motorcars Arlington is equipped to handle manufacturer recall remedies with factory-trained technicians, manufacturer diagnostic tools, and OEM parts as appropriate. Covered recall work is performed at no charge to the owner when an open campaign applies. Our service team helps drivers throughout Arlington, Fort Worth, Mansfield, Grand Prairie, and nearby North Texas communities. We can check the VIN, explain the applicable remedy, and complete the manufacturer’s repair process with careful attention to your Mercedes-Benz vehicle. Choose a knowledgeable authorized franchise dealer when a safety recall concerns critical driveline, air bag, or communication-system components.
Start by bringing your vehicle identification number to our service department or requesting a check before your visit. If an open recall appears, bring the vehicle in so our team can confirm the campaign and perform the manufacturer remedy at no charge. You should still schedule an appointment if you are unsure whether a prior repair was completed, because the VIN check is free. A manufacturer notice, unusual concern, or uncertainty is a good reason to act promptly. Park Place Motorcars Arlington makes the process straightforward from VIN check through completed recall service.
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