Park Place Motorcars Arlington

2016 Mercedes-Benz CLS-Class Recall

Mercedes-Benz CLS-Class Recall service at Park Place Motorcars Arlington in Arlington, TX

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Engine

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 94 vehicles affected

Defect

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.

Consequence

If the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.

Corrective Action

DTNA will notify owners, and dealers will replace the heater hose, free of charge. An interim notice was mailed on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.

Don't Want To Service? Sell Us Your Car!

directions_car
location_on
Want to lookup by VIN? Click here.

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz CLS-Class?
  • NHTSA lists one recall associated with the 2016 Mercedes-Benz CLS-Class vehicle search, involving the Engine component.
  • The described issue involves coolant-system pressure that may fatigue a heater hose and allow hot coolant to leak inside the vehicle body.
  • The NHTSA-described remedy is heater-hose replacement by a dealer at no charge.
How do I check if my 2016 Mercedes-Benz CLS-Class has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Park Place Motorcars Arlington can confirm whether an open recall applies to your vehicle and explain the next step.
  • Call 469-206-2671 or schedule service online.
How much does a 2016 Mercedes-Benz CLS-Class recall repair cost?
  • A 2016 Mercedes-Benz CLS-Class recall repair is free at an authorized dealer when the recall applies to the vehicle.
  • The manufacturer specifies the remedy, and the authorized franchise dealer performs it at no charge to the owner.
  • Ask the service team to confirm the repair after the VIN check.
Can an independent shop fix a 2016 Mercedes-Benz CLS-Class recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may provide other automotive services, but the recall remedy should be handled through an authorized franchise dealer.
  • Park Place Motorcars Arlington is ready to check the VIN and arrange the manufacturer remedy.
Does an open recall affect the trade-in value of the 2016 Mercedes-Benz CLS-Class?
  • Buyers and dealers check recall status, so resolving an open recall can help keep the trade-in process clear.
  • Use our trade-in page to begin discussing your vehicle.
  • Complete the free VIN check before trading in your 2016 Mercedes-Benz CLS-Class.

Recall Service & Dealership Highlights