Park Place Motorcars Arlington

2016 Mercedes-Benz G-Class Recall

Mercedes-Benz G-Class Recall service at Park Place Motorcars Arlington in Arlington, TX

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Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Software

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Software1

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

Front Suspension1

FREE1 OPEN RECALL

NHTSA campaign 18V272000 · 9,725 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curv

Consequence

The leaking oil in the presence of an ignition source can increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. Owners will be notified of the recall with an interim notification in June 2018. A second letter will be mailed when the remedy is available, currently expected to be in August 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Cruise Control1

FREE1 OPEN RECALL

NHTSA campaign 17V713000 · 8,043 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake application.

Consequence

Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall began on December 6, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110012.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 17V250000 · 10,832 vehicles affected

Defect

Mercedes-Benz USA, LLC.(MBUSA) is recalling certain 2013-2016 G550 and G63 AMG vehicles and 2016 G65 AMG vehicles. The steering coupling may have been insufficiently tightened, resulting in the steering connection wearing.

Consequence

The steering coupling wear may cause a loss of steering, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the steering coupling, free of charge. The remedy is currently unavailable. Interim notifications informing owners of the safety risk were mailed May 27, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Power Steering1

FREE1 OPEN RECALL

NHTSA campaign 17V241000 · 58,323 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water t

Consequence

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. The recall is expected to begin in May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Door Latch1

FREE1 OPEN RECALL

NHTSA campaign 17V178000 · 26 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 G550 4MATIC and G63 AMG vehicles. In the affected vehicles, the cable that unlatches the door when the inner door handle is pulled may break if the door is difficult to release, such as could occur after a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, Door Locks and Door Retention Components.

Consequence

If the cable breaks and the door cannot be opened from inside the vehicle after a crash, the occupant is at an increased risk of an injury.

Corrective Action

MBUSA will notify owners and dealers will replace the cable that connects the inner door handle and the door lock on all four doors, free of charge. The recall began on April 28, 2017. Owners can contact Mercedes-Benz customer service at 1-800-367-6372.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 16V903000 · 47,799 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the oc

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

Axle Shaft1

FREE1 OPEN RECALL

NHTSA campaign 16V900000 · 48 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.

Consequence

If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is expected to begin in February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz G-Class?

NHTSA has issued four recalls for certain 2016 Mercedes-Benz G-Class vehicles involving Software, Cruise Control, Steering, and Door Latch components.
The Software recall concerns emergency call system date and time accuracy.
The Cruise Control recall concerns an Electronic Stability Program software malfunction.
The Steering recall concerns possible steering coupling wear.
The Door Latch recall concerns interior door-handle cables that may break.

How do I check if my 2016 Mercedes-Benz G-Class has an open recall?

A VIN check at NHTSA.gov or a free VIN check at the Park Place Motorcars Arlington service department can determine whether your 2016 Mercedes-Benz G-Class has an open recall.
Owners can schedule an appointment for the dealership to check the VIN and explain the next steps.

How much does a 2016 Mercedes-Benz G-Class recall repair cost?

A 2016 Mercedes-Benz G-Class recall repair costs the owner nothing when completed by an authorized dealer as the manufacturer remedy.
Eligible recall repairs, including software updates and component replacement, are performed at no charge.

Can an independent shop fix a 2016 Mercedes-Benz G-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2016 Mercedes-Benz G-Class at no charge.
Authorized technicians have the manufacturer procedures, diagnostic tools, and parts required for recall completion.

Does an open recall affect the trade-in value of the 2016 Mercedes-Benz G-Class?

Buyers and dealers check recall status, so an open recall can affect the trade-in discussion for a 2016 Mercedes-Benz G-Class; visit our trade-in page to get started.
Completing an eligible recall may help provide clearer documentation when you discuss your vehicle.

Recall Service & Dealership Highlights

Protect Critical Safety Systems

NHTSA recall information identifies concerns that can affect emergency communication, stopping behavior, steering control, and occupant exit. A software fault may send emergency responders an inaccurate vehicle location. A Cruise Control-related ESP malfunction may keep the engine from reducing power, increasing stopping distance. Steering coupling wear may lead to loss of steering, while a broken door-latch cable could prevent an occupant from opening a door after a crash. Waiting can leave these safety systems unresolved when you need them most. A free VIN check quickly clarifies whether your G-Class requires a manufacturer remedy.

Authorized Mercedes-Benz Expertise

Park Place Motorcars Arlington provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for eligible recall work. Our team follows Mercedes-Benz repair procedures and completes the manufacturer remedy at no charge to the owner. Located at 4201 Beltway Pl in Arlington, TX, Park Place Motorcars Arlington serves drivers throughout Arlington and nearby communities, including Mansfield, Grand Prairie, Fort Worth, and surrounding areas. You can rely on an authorized franchise dealership to verify recall status accurately and address covered safety concerns with the right equipment and technical knowledge.

Start With a Free VIN Check

Find your vehicle identification number, then schedule service with Park Place Motorcars Arlington. Bring the G-Class in for the VIN review and any open recall remedy, even if you are not sure whether prior work was completed. The check is free, and eligible recall repairs are performed at no charge. Our service team can also help coordinate related maintenance during your visit. For convenience, review current service specials before arriving and contact our Arlington, Texas dealership at 469-206-2671 with questions about the appointment.