Park Place Motorcars Arlington

2016 Mercedes-Benz GLA-Class Recall

Mercedes-Benz GLA-Class Recall service at Park Place Motorcars Arlington in Arlington, TX

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Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Structure Roof and Pillars

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure Roof and Pillars1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Software1

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG,

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz GLA-Class?

NHTSA has issued three recalls for the 2016 Mercedes-Benz GLA-Class involving Structure Roof and Pillars, Software, and Air Bag components.
The Structure Roof and Pillars recall may allow a panoramic-roof front panel to detach.
The Software recall may cause the emergency call system to transmit an inaccurate vehicle location.
The Air Bag recall involves inadvertent driver air bag deployment and added steering-component grounding.

How do I check if my 2016 Mercedes-Benz GLA-Class has an open recall?

You can check your 2016 Mercedes-Benz GLA-Class VIN at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Park Place Motorcars Arlington so the team can verify open campaigns and explain the remedy.

How much does a 2016 Mercedes-Benz GLA-Class recall repair cost?

A 2016 Mercedes-Benz GLA-Class recall repair costs nothing when performed by an authorized dealer under the manufacturer’s recall remedy.
The applicable repair may include a front-panel replacement, a software update, or added steering-component grounding.

Can an independent shop fix a 2016 Mercedes-Benz GLA-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2016 Mercedes-Benz GLA-Class at no charge.
An authorized dealer has the manufacturer diagnostic tools, repair procedures, and OEM parts needed for recall work.

Does an open recall affect the trade-in value of the 2016 Mercedes-Benz GLA-Class?

Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation.
When you are ready to explore your options, visit our trade-in page.

Recall Service & Dealership Highlights

Address Safety Concerns

The three NHTSA recalls involve specific safety concerns that should not be postponed. Panoramic-roof front-panel adhesive may deteriorate, allowing the panel to detach and create a road hazard. A software fault may cause the emergency call system to send an inaccurate vehicle location, potentially delaying emergency responders. A steering-component grounding issue may allow inadvertent driver air bag deployment, increasing the risk of injury and a crash. Waiting leaves these conditions unresolved if your VIN is affected. Park Place Motorcars Arlington can check the VIN and explain which remedy applies, giving you a clear and reassuring path to safer driving.

Factory-Backed Recall Care

Park Place Motorcars Arlington provides recall service with factory-trained technicians, Mercedes-Benz diagnostic tools, and OEM parts designed for the manufacturer’s repair procedure. Applicable recall remedies are completed free of charge to the owner at this authorized franchise dealer. Located in Arlington, TX, the dealership serves drivers throughout Fort Worth, Grand Prairie, Mansfield, Irving, and nearby North Texas communities. The team can verify recall status, review the repair process, and help you move forward with confidence. If a recall applies to your vehicle, schedule an appointment for authorized service.

Simple Next Steps

Start by locating your vehicle identification number and requesting a recall check. Then bring your 2016 Mercedes-Benz GLA-Class to Park Place Motorcars Arlington so the service team can confirm open campaigns and complete any applicable remedy. You should schedule service even if you are unsure whether a previous owner completed the repair, because the VIN check is free and helps remove uncertainty. A manufacturer notice, a safety concern, or an incomplete service history is a good reason to call. Our team will explain the next step and help arrange convenient recall care.