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Park Place Motorcars Arlington
Mercedes-Benz SLK-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 15V662000 · 857 vehicles affected
Defect
Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.
Consequence
Engine damage may result in a stall, increasing the risk of a crash.
Corrective Action
Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.
NHTSA campaign 16V211000 · 223 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300 vehicles manufactured June 2, 2015 to July 14, 2015 and equipped with a nine-speed automatic transmission. The backup power supply for the ignition switch in the affected vehicles may not have been properly connected. As a result, if the vehicle is being driven and there is a loss of power from the main vehicle battery, the transmission cannot be shifted to Park" nor can the electric parking brake be applied.
Consequence
In this situation, without the backup power supply, the only way to keep the vehicle from moving is to press the brake pedal. As soon as the driver attempts to exit the vehicle, the vehicle may roll, increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will correct the ignition switch wiring and perform a software update, free of charge. The recall began on May 9, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V306000 · 327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300 vehicles manufactured January 19, 2016 to April 19, 2016. In the affected vehicles, improperly manufactured lock nuts may have been used on the rear wheel tie rod connection, and as a result, the rear wheel alignment may change and the rear axle may steer independently.
Consequence
A change of the rear wheel alignment and independent steering of the rear axle may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the lock nuts on the rear tie rods, free of charge. The recall began on June 24, 2016. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2016050008.
NHTSA campaign 17V308000 · 5,818 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 15V662000 · 857 vehicles affected
Defect
Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.
Consequence
Engine damage may result in a stall, increasing the risk of a crash.
Corrective Action
Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.
NHTSA campaign 16V211000 · 223 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300 vehicles manufactured June 2, 2015 to July 14, 2015 and equipped with a nine-speed automatic transmission. The backup power supply for the ignition switch in the affected vehicles may not have been properly connected. As a result, if the vehicle is being driven and there is a loss of power from the main vehicle battery, the transmission cannot be shifted to Park" nor can the electric parking brake be applied.
Consequence
In this situation, without the backup power supply, the only way to keep the vehicle from moving is to press the brake pedal. As soon as the driver attempts to exit the vehicle, the vehicle may roll, increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will correct the ignition switch wiring and perform a software update, free of charge. The recall began on May 9, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V306000 · 327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300 vehicles manufactured January 19, 2016 to April 19, 2016. In the affected vehicles, improperly manufactured lock nuts may have been used on the rear wheel tie rod connection, and as a result, the rear wheel alignment may change and the rear axle may steer independently.
Consequence
A change of the rear wheel alignment and independent steering of the rear axle may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the lock nuts on the rear tie rods, free of charge. The recall began on June 24, 2016. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2016050008.
NHTSA campaign 17V308000 · 5,818 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
5 common questions answered
NHTSA recall campaigns involving the 2016 Mercedes-Benz SLK-Class include camshaft welds that may fail and cause engine damage or a stall; wiring that may prevent Park selection or electric parking-brake operation; rear tie-rod lock nuts that may allow independent rear-axle steering; ESC software that may drag the brakes, reduce braking performance, or create a fire risk; and eCall software that may transmit an inaccurate location. Waiting can leave a safety-related condition unresolved. A free VIN check identifies whether your vehicle is covered, and an authorized dealer can complete the manufacturer remedy at no charge.
At Park Place Motorcars Arlington, factory-trained technicians use Mercedes-Benz diagnostic tools, manufacturer repair procedures, and OEM parts to complete eligible recall remedies correctly. The recall repair itself is performed at no charge when your VIN is covered. Our Arlington, Texas, service team welcomes drivers from Mansfield, Grand Prairie, Fort Worth, Dallas, and nearby communities. We can explain the affected component, confirm the recommended remedy, and help identify any additional service needs without confusing recall work with routine maintenance. Trust Park Place Motorcars Arlington for specialized care from an authorized Mercedes-Benz franchise dealer.
Start with your VIN: contact our service department or use NHTSA.gov to check for an open campaign. Then bring the 2016 Mercedes-Benz SLK-Class to Park Place Motorcars Arlington so our team can verify the recall and complete the covered remedy. Even if you are unsure whether previous work was performed, schedule an appointment so we can check. The VIN review is free, and eligible manufacturer recall repairs are free. Do not delay a safety question simply because the vehicle feels normal; prompt confirmation gives you a clear and reassuring next step.
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