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Mercedes-Benz Sprinter Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V042000 · 48,667 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. The recall is expected to begin February 22, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
NHTSA campaign 17V786000 · 550 vehicles affected
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Corrective Action
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall is expected to begin January 2, 2018. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-271-0773, or online at www.kidde.com and click on Product Safety Recall for more information.
NHTSA campaign 16V351000 · 3 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Consequence
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Corrective Action
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 16V261000 · 55 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
Consequence
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Corrective Action
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
NHTSA campaign 16V093000 · 2,278 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
Consequence
The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 16V261000 · 55 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
Consequence
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Corrective Action
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
NHTSA campaign 16V351000 · 3 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Consequence
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Corrective Action
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V786000 · 550 vehicles affected
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Corrective Action
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall is expected to begin January 2, 2018. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-271-0773, or online at www.kidde.com and click on Product Safety Recall" for more information.
NHTSA campaign 21V042000 · 48,667 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. The recall is expected to begin February 22, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
NHTSA campaign 16V670000 · 271 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.
Consequence
If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
Corrective Action
DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall is expected to begin in October 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 16V853000 · 28 vehicles affected
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may allow the seats to move in the event of a crash. As such, these adjusters fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages
Consequence
If the seat moves in the event of a crash, the seat occupant would be at an increased risk of injury.
Corrective Action
Midwest will notify owners, and dealers will replace the left slide track, free of charge. The recall began on December 22, 2016. Owners may contact Midwest customer service at 1-574-522-4878.
NHTSA campaign 17V093000 · 15,338 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Corrective Action
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 19V003000 · 71,301 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin March 29, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 19V004000 · 88,388 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute hum
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall is expected to begin March 29, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V149000 · 1,248 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
Consequence
If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
Corrective Action
DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V592000 · 109 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
Consequence
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Corrective Action
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V364000 · 1,257 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
Consequence
Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V650000 · 2 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, Certification.
Consequence
If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 18V113000 · 17 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
Consequence
The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 19V249000 · 94 vehicles affected
Defect
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.
Consequence
If the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.
Corrective Action
DTNA will notify owners, and dealers will replace the heater hose, free of charge. An interim notice was mailed on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.
NHTSA campaign 20V663000 · 47,667 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
NHTSA campaign 21V042000 · 48,667 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. The recall is expected to begin February 22, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
NHTSA campaign 17V786000 · 550 vehicles affected
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Corrective Action
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall is expected to begin January 2, 2018. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-271-0773, or online at www.kidde.com and click on Product Safety Recall for more information.
NHTSA campaign 16V351000 · 3 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Consequence
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Corrective Action
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 16V261000 · 55 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
Consequence
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Corrective Action
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
NHTSA campaign 16V093000 · 2,278 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
Consequence
The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 16V261000 · 55 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
Consequence
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Corrective Action
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
NHTSA campaign 16V351000 · 3 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Consequence
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Corrective Action
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V786000 · 550 vehicles affected
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Corrective Action
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall is expected to begin January 2, 2018. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-271-0773, or online at www.kidde.com and click on Product Safety Recall" for more information.
NHTSA campaign 21V042000 · 48,667 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. The recall is expected to begin February 22, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
NHTSA campaign 16V670000 · 271 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.
Consequence
If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
Corrective Action
DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall is expected to begin in October 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 16V853000 · 28 vehicles affected
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may allow the seats to move in the event of a crash. As such, these adjusters fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages
Consequence
If the seat moves in the event of a crash, the seat occupant would be at an increased risk of injury.
Corrective Action
Midwest will notify owners, and dealers will replace the left slide track, free of charge. The recall began on December 22, 2016. Owners may contact Midwest customer service at 1-574-522-4878.
NHTSA campaign 17V093000 · 15,338 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Corrective Action
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 19V003000 · 71,301 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin March 29, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 19V004000 · 88,388 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute hum
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall is expected to begin March 29, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V149000 · 1,248 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
Consequence
If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
Corrective Action
DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V592000 · 109 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
Consequence
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Corrective Action
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V364000 · 1,257 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
Consequence
Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V650000 · 2 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, Certification.
Consequence
If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 18V113000 · 17 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
Consequence
The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 19V249000 · 94 vehicles affected
Defect
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.
Consequence
If the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.
Corrective Action
DTNA will notify owners, and dealers will replace the heater hose, free of charge. An interim notice was mailed on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.
NHTSA campaign 20V663000 · 47,667 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Corrective Action
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
5 common questions answered
NHTSA recall information describes risks involving disabled Electronic Stability Control, fire extinguishers that may not discharge correctly, missing crash pads, windows that may separate, loose seat-belt connections, moving seats, air bag inflators, driveshaft components, incorrect load or tire labels, and leaking power-steering hoses. Depending on the configuration, these defects can increase the risk of a crash, injury, fire, or loss of vehicle control. Waiting can leave a known safety issue unresolved. If your Sprinter is used as a camper, recreational vehicle, or work van, a VIN check is especially important because campaign coverage varies by equipment and build details.
Park Place Motorcars Arlington provides authorized Mercedes-Benz recall service for drivers in Arlington, TX, and nearby North Texas communities. Our factory-trained technicians use manufacturer diagnostic tools to verify open campaigns and follow the required remedy. When parts are needed, the repair uses OEM components or the manufacturer’s specified replacement. Eligible recall work is performed free of charge to the owner, including the VIN check, inspection, and covered repair. With a clear explanation of the campaign and next steps, Park Place Motorcars Arlington helps you address safety concerns with confidence.
Begin by checking your VIN through NHTSA.gov or contacting our service department. If a campaign appears, bring the 2016 Mercedes-Benz Sprinter to Park Place Motorcars Arlington so a technician can verify the condition and complete the manufacturer remedy. You can schedule an appointment even if you are unsure whether a notice was completed in the past; the VIN check is free. Call 469-206-2671 for assistance, or visit 4201 Beltway Pl in Arlington, TX. Prompt action helps you get answers before the issue affects daily driving.
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