Park Place Motorcars Arlington

2017 Mercedes-Benz G-Class Recall

Mercedes-Benz G-Class Recall service at Park Place Motorcars Arlington in Arlington, TX

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 16V903000 · 47,799 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the oc

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 16V903000 · 47,799 vehicles affected

Defect

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

Power Steering Assist1

FREE1 OPEN RECALL

NHTSA campaign 17V241000 · 58,323 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water t

Consequence

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. The recall is expected to begin in May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Cruise Control1

FREE1 OPEN RECALL

NHTSA campaign 17V713000 · 8,043 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake application.

Consequence

Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall is expected to begin in December 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Brake Booster Vacuum Hose1

FREE1 OPEN RECALL

NHTSA campaign 17V817000 · 432 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 Mercedes G550 & G550 4x4 Squared vehicles. The vacuum hose for the brake booster may collapse resulting in increased braking effort.

Consequence

Increased braking effort may increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the vacuum hose, as necessary, free of charge. Parts are not currently available. Owners will be notified of the recall in January 2018 and they will receive a second letter when the parts become available, currently expected to be in March 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Engine Control Unit1

FREE1 OPEN RECALL

NHTSA campaign 18V457000 · 20 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz G65 AMG vehicles. These vehicles may be equipped with the incorrect reverse speed limitation software. While in reverse, any abrupt changes in steering while exceeding 16 MPH may cause the vehicle to become unstable.

Consequence

An unstable vehicle in reverse gear can lead to a vehicle rollover, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the engine control unit (ECU) software, free of charge. The recall is expected to begin July 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Emergency Call eCall1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Mercedes-Benz G-Class?

NHTSA has issued six recalls associated with the 2017 Mercedes-Benz G-Class involving Air Bag, Power Steering Assist, Cruise Control, Brake Booster Vacuum Hose, Engine Control Unit, and Emergency Call eCall systems.
The remedies include software updates, connector or hose replacement, inspection of the power steering rack, and communication-module updates, depending on the affected vehicle.

How do I check if my 2017 Mercedes-Benz G-Class has an open recall?

You can check your 2017 Mercedes-Benz G-Class by entering its VIN at NHTSA.gov or by requesting a free VIN check at the Park Place Motorcars Arlington service department.
Call 469-206-2671 or schedule an appointment for assistance.

How much does a 2017 Mercedes-Benz G-Class recall repair cost?

A 2017 Mercedes-Benz G-Class recall repair costs nothing when the remedy is completed by an authorized franchise dealer.
The manufacturer specifies the repair, and eligible recall remedies are performed at no charge to the owner.

Can an independent shop fix a 2017 Mercedes-Benz G-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2017 Mercedes-Benz G-Class recall at no charge.
Factory-trained technicians use manufacturer diagnostic tools and the appropriate OEM parts or software updates.

Does an open recall affect the trade-in value of the 2017 Mercedes-Benz G-Class?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process straightforward; visit our trade-in page to get started.
Park Place Motorcars Arlington can check the VIN and explain the next step before you trade.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies concerns involving passenger air bag classification, possible loss of power steering assist, cruise-control power management, brake booster vacuum performance, reverse-speed software, and emergency-call location accuracy. These issues can increase injury or crash risk through reduced air-bag protection, heavier braking, vehicle instability, loss of steering assist, or incorrect emergency-response routing. Waiting can leave a safety system operating outside the manufacturer's intended performance. A VIN check quickly determines whether an open remedy applies to your vehicle. If you receive a notice or have uncertainty about past repairs, contact Park Place Motorcars Arlington rather than postponing the check.

Factory-Backed Expertise

Park Place Motorcars Arlington provides authorized Mercedes-Benz recall service for drivers in Arlington, Fort Worth, Grand Prairie, Mansfield, and nearby North Texas communities. Factory-trained technicians use manufacturer diagnostic tools to identify the applicable campaign and verify the repair. When parts are required, the team uses OEM components; when software is the remedy, technicians apply the manufacturer-approved update. Eligible recall work is completed at no charge to the owner, giving you a reassuring path from recall notice to resolution. Visit us at 4201 Beltway Pl, Arlington, TX 76018, or call 469-206-2671 for assistance.

Simple Next Steps

Start by checking your VIN with NHTSA.gov or by contacting our service department. Then bring your vehicle to Park Place Motorcars Arlington so the team can confirm open recall status and complete any applicable remedy. You can schedule service even if you are unsure whether previous work was completed, because the VIN check is free. If a recall applies, the manufacturer remedy is performed at no charge by an authorized franchise dealer. Call 469-206-2671, ask about service specials, and take the next step with confidence.