Park Place Motorcars Arlington

2017 Mercedes-Benz SL-Class Recall

Mercedes-Benz SL-Class Recall service at Park Place Motorcars Arlington in Arlington, TX

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Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 17V177000 · 51 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sed

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V177000 · 51 vehicles affected

Defect

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 17V251000 · 12,743 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail

Consequence

If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. Remedy parts are not currently available. Owners will be notified of the recall in May 2017 and will be sent a second notification when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Power Steering Assist1

FREE1 OPEN RECALL

NHTSA campaign 17V714000 · 72 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.

Consequence

If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Door Latch1

FREE1 OPEN RECALL

NHTSA campaign 17V816000 · 8,700 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, th

Consequence

If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Emergency Call eCall1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Mercedes-Benz SL-Class?

NHTSA recall information identifies five recall components for the 2017 Mercedes-Benz SL-Class: Air Bag, Seat Belt, Power Steering Assist, Door Latch, and Emergency Call eCall.
The air bag issue may prevent deployment as intended, increasing injury risk in a crash.
The seat belt issue may affect front pretensioner operation and occupant restraint.
The power steering issue may disable steering assistance, while the door latch issue may allow a door to open unexpectedly.
The eCall issue may send emergency responders to an incorrect location.

How do I check if my 2017 Mercedes-Benz SL-Class has an open recall?

You can check your 2017 Mercedes-Benz SL-Class by VIN at NHTSA.gov or receive a free VIN check at our service department.
Park Place Motorcars Arlington can confirm open recall status and explain the applicable manufacturer remedy.
If you are uncertain whether earlier recall work was completed, bring the vehicle in for verification.

How much does a 2017 Mercedes-Benz SL-Class recall repair cost?

A 2017 Mercedes-Benz SL-Class recall repair costs nothing when completed by an authorized dealer under the manufacturer recall.
Eligible remedies are performed at no charge to the owner.
Contact Park Place Motorcars Arlington before authorizing unrelated repairs so the recall concern can be identified first.

Can an independent shop fix a 2017 Mercedes-Benz SL-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge for a 2017 Mercedes-Benz SL-Class recall.
Authorized technicians have access to the manufacturer repair procedure, diagnostic equipment, and applicable OEM parts.
Park Place Motorcars Arlington can complete the covered remedy and document the service.

Does an open recall affect the trade-in value of the 2017 Mercedes-Benz SL-Class?

Buyers and dealers check recall status, so completing an open recall can help remove a safety concern during a trade-in evaluation; visit our trade-in page to get started.
A VIN check helps clarify whether a recall remains open before you discuss your vehicle’s next step.
Recall repairs covered by the manufacturer are completed at no charge through an authorized dealer.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies concerns involving the air bags, front seat belt pretensioners, power steering assist, left rear door latch, and Emergency Call eCall system. Air bags or pretensioners that do not work as intended can increase injury risk in a crash. A loss of power steering assistance can increase crash risk, while a door that appears locked but is not may open unexpectedly. Incorrect eCall location information could delay help by directing responders to the wrong place. These conditions may not produce an obvious warning during everyday driving, which is why waiting can be risky. A free VIN check is the responsible first step.

Expert Local Recall Service

Park Place Motorcars Arlington gives Arlington, Fort Worth, Grand Prairie, Mansfield, and surrounding North Texas communities a trusted place for Mercedes-Benz recall service. Our factory-trained technicians use manufacturer diagnostic tools, approved repair procedures, and OEM parts to identify the VIN-specific remedy. Depending on the recall, service may involve software updates, seat belt replacement, steering inspection, door-lock replacement, or eCall software correction. When the vehicle is covered, the manufacturer remedy is performed at no charge. Visit Park Place Motorcars Arlington at 4201 Beltway Pl, Arlington, TX 76018, for knowledgeable, reassuring support.

Take the Next Step

Start by checking the VIN through NHTSA.gov or contacting our service department. Then bring the 2017 Mercedes-Benz SL-Class to Park Place Motorcars Arlington so a technician can confirm whether an open recall applies and explain the repair. If you are unsure whether prior work was completed, schedule an appointment anyway—the VIN check is free. Use our online schedule service link to choose a convenient visit. Addressing a recall promptly helps reduce avoidable safety concerns and keeps the manufacturer remedy moving forward.