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Park Place Motorcars Arlington
Mercedes-Benz SLC-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 17V308000 · 5,818 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 17V308000 · 5,818 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
5 common questions answered
NHTSA recall information identifies two safety concerns for the 2017 Mercedes-Benz SLC-Class. A Communication Module software issue may cause the emergency call system to send responders to the wrong vehicle location after a crash, potentially delaying help. An Electronic Stability Program software issue may keep the brakes slightly applied, allowing heat to build in the brake components, affecting braking performance and increasing crash risk. Dragging brakes may also overheat and increase fire risk. Waiting can leave these risks unresolved, so check the VIN promptly and arrange the free manufacturer remedy if an open recall applies.
Park Place Motorcars Arlington provides authorized Mercedes-Benz recall service in Arlington, TX, for drivers from Grand Prairie, Mansfield, Fort Worth, Dallas, and nearby North Texas communities. Factory-trained technicians use manufacturer diagnostic tools, repair procedures, and OEM parts or software updates to complete the specified remedy correctly. Recall repairs are performed at no charge to the owner when covered by the applicable campaign. Our team can answer questions, check your VIN, and help coordinate the next step at Park Place Motorcars Arlington, located at 4201 Beltway Pl in Arlington.
Start with a VIN check through NHTSA.gov or our service department. If the check identifies an open recall, bring your 2017 Mercedes-Benz SLC-Class to an authorized Mercedes-Benz dealer for the manufacturer remedy. If you are unsure whether a previous repair was completed, schedule an appointment anyway—the VIN check is free and can clarify the vehicle’s status. Use our online schedule an appointment tool or call 469-206-2671. Prompt attention helps address the concern before it affects your drive.
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