Park Place Motorcars Arlington

2018 Mercedes-Benz CLA-Class Recall

Mercedes-Benz CLA-Class Recall service at Park Place Motorcars Arlington in Arlington, TX

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG,

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall is expected to begin in December 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Emergency Call eCall

FREE2 OPEN RECALLS

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Air Bag3

FREE3 OPEN RECALLS

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

Tail Light1

FREE1 OPEN RECALL

NHTSA campaign 19V131000 · 12 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 CLA250 and CLA250 4MATIC vehicles. The tail lights and the side marker lights may flicker or fail, affecting the vehicle's visibility.

Consequence

Reduced visibility increases the risk of crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the affected light bulb sockets, free of charge. The recall is expected to begin on April 26, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Emergency Call eCall2

FREE2 OPEN RECALLS

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Steering Shaft1

FREE1 OPEN RECALL

NHTSA campaign 21V229000 · 4,992 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. The recall is expected to begin April 30, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Mercedes-Benz CLA-Class?

NHTSA has issued eight recalls for the 2018 Mercedes-Benz CLA-Class involving the Air Bag, Tail Light, Emergency Call eCall, Structure, and Steering Shaft components.
The reported issues may affect air bag operation, lighting visibility, emergency-call location or activation, front-panel retention, and steering control.

How do I check if my 2018 Mercedes-Benz CLA-Class has an open recall?

You can check a 2018 Mercedes-Benz CLA-Class VIN at NHTSA.gov or receive a free VIN check at Park Place Motorcars Arlington's service department.
Call 469-206-2671 or schedule service for assistance checking open recalls and arranging the applicable remedy.

How much does a 2018 Mercedes-Benz CLA-Class recall repair cost?

A 2018 Mercedes-Benz CLA-Class recall repair costs nothing at an authorized Mercedes-Benz dealer when the vehicle has an applicable open recall.
The manufacturer specifies the remedy, which may include inspection, replacement, grounding, activation, or a software update.

Can an independent shop fix a 2018 Mercedes-Benz CLA-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Mercedes-Benz CLA-Class at no charge.
Factory-trained technicians use manufacturer diagnostic tools, repair procedures, and approved parts for recall work.

Does an open recall affect the trade-in value of the 2018 Mercedes-Benz CLA-Class?

Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2018 Mercedes-Benz CLA-Class; visit our trade-in page to get started.
Completing an applicable free remedy can help document that the safety campaign has been addressed.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA-reported recalls for the 2018 Mercedes-Benz CLA-Class include air bag concerns that may increase injury risk, tail-light or side-marker failures that can reduce visibility, and eCall problems that may send responders to the wrong location or prevent an emergency call. Other campaigns address a front panel that could detach and a steering-shaft bearing that could separate, potentially causing loss of control. Waiting can leave a known safety condition unresolved, especially when a repair involves crash protection, nighttime visibility, emergency response, or steering. A prompt VIN check identifies whether your vehicle has an open campaign and helps you take the appropriate next step.

Factory-Backed Expertise

Park Place Motorcars Arlington provides recall service for drivers in Arlington, Mansfield, Grand Prairie, Fort Worth, and nearby North Texas communities. Factory-trained technicians use Mercedes-Benz diagnostic tools, manufacturer repair procedures, and OEM parts to complete the remedy correctly. Depending on the campaign, service may involve inspecting or replacing a component, adding grounding, updating communication-module software, or activating the eCall system. When an applicable recall is open, the manufacturer remedy is performed at no charge to the owner. Visit Park Place Motorcars Arlington at 4201 Beltway Pl in Arlington, TX, or call 469-206-2671 for help.

Simple Next Steps

Start with your VIN: bring the 2018 Mercedes-Benz CLA-Class to Park Place Motorcars Arlington or call 469-206-2671 so the service team can check for open recalls. If a campaign applies, bring the vehicle in and let a factory-trained technician explain the remedy and timing. You can schedule service even if you are unsure whether a previous repair was completed, because the VIN check is free. Do not delay after receiving a manufacturer notice or noticing a related safety concern. Ask about service specials for other maintenance needs while your vehicle is being evaluated.