Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 SL65 AMG, 2019 SL63 AMG and 2018-2019 SL450 and SL550 vehicles. The front passenger air bag may have been improperly sewn, allowing the seam to tear during deployment.
Park Place Motorcars Arlington
2018 Mercedes-Benz SL-Class Recall
Mercedes-Benz SL-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsAir Bag
FREE1 OPEN RECALL
NHTSA campaign 19V571000 · 457 vehicles affected
Consequence
A tear in the air bag may decrease performance and increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the passenger air bag, free of charge. An interim letter notifying owners of the safety risk was mailed September 13, 2019. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
Emergency Call eCall
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Air Bag1
FREE1 OPEN RECALL
NHTSA campaign 19V571000 · 457 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 SL65 AMG, 2019 SL63 AMG and 2018-2019 SL450 and SL550 vehicles. The front passenger air bag may have been improperly sewn, allowing the seam to tear during deployment.
Consequence
A tear in the air bag may decrease performance and increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the passenger air bag, free of charge. An interim letter notifying owners of the safety risk was mailed September 13, 2019. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
Emergency Call eCall1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2018 Mercedes-Benz SL-Class?
- NHTSA recall information identifies two recalls for the 2018 Mercedes-Benz SL-Class: Air Bag and Emergency Call eCall.
- The Air Bag recall concerns a front passenger air bag seam that may tear during deployment, while the Emergency Call eCall recall concerns software that may send an incorrect vehicle location after a crash.
How do I check if my 2018 Mercedes-Benz SL-Class has an open recall?
- You can check your 2018 Mercedes-Benz SL-Class at NHTSA.gov or receive a free VIN check at our service department.
- Park Place Motorcars Arlington can review the VIN and explain whether a manufacturer remedy is required.
How much does a 2018 Mercedes-Benz SL-Class recall repair cost?
- A 2018 Mercedes-Benz SL-Class recall repair is free at an authorized dealer.
- The manufacturer specifies the remedy, which may include replacing the passenger air bag or updating the eCall communication-module software.
Can an independent shop fix a 2018 Mercedes-Benz SL-Class recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An independent shop may not be able to complete the manufacturer’s recall procedure or document the repair in the manufacturer’s system.
Does an open recall affect the trade-in value of the 2018 Mercedes-Benz SL-Class?
- Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2018 Mercedes-Benz SL-Class; visit our trade-in page to get started.
- Completing a free recall remedy can help provide a clearer vehicle history when you discuss your trade.
Recall Service & Dealership Highlights
Address Safety Concerns
NHTSA recall information identifies two safety concerns associated with the 2018 Mercedes-Benz SL-Class. The Air Bag campaign involves a front passenger air bag that may have an improperly sewn seam. If the seam tears during deployment, air bag performance may decrease and injury risk may increase. The Emergency Call eCall campaign involves communication-module software that may transmit an incorrect vehicle location after a crash, potentially sending responders to the wrong place. Waiting can leave an unresolved safety concern in the vehicle. A free VIN check identifies whether either campaign applies, and the manufacturer remedy is performed at no charge when the vehicle is eligible.
Factory-Qualified Recall Care
Park Place Motorcars Arlington provides recall assistance for Mercedes-Benz drivers in Arlington, Mansfield, Grand Prairie, Fort Worth, and nearby North Texas communities. Our factory-trained technicians use manufacturer diagnostic tools, repair procedures, and OEM parts when completing an applicable remedy. That matters because recall work is defined by the manufacturer and must be documented correctly. Eligible recall repairs are performed free of charge to the owner, including passenger air bag replacement or the specified eCall software update. Park Place Motorcars Arlington is located at 4201 Beltway Pl, Arlington, TX 76018, making authorized recall care convenient for local Mercedes-Benz owners.
Take the Next Step
Start with the VIN, even if you are unsure whether a recall repair was completed. Contact our service team, bring your 2018 Mercedes-Benz SL-Class to Park Place Motorcars Arlington, and let us verify its recall status. The check is free, and scheduling service allows our team to prepare for any manufacturer remedy that applies. Use our online schedule service tool or schedule an appointment at a convenient time. Do not delay because you have not noticed a problem: recall concerns may involve safety systems that matter during a crash, not normal daily driving.
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