Park Place Motorcars Arlington

2019 Mercedes-Benz S-Class Recall

Mercedes-Benz S-Class Recall service at Park Place Motorcars Arlington in Arlington, TX

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Frequently asked questions

Recall Summary

21 recalls found · All repairs FREE

Seat Belt

FREE4 OPEN RECALLS

NHTSA campaign 18V839000 · 4,969 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from a

Consequence

If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.

Seat Belt4

FREE4 OPEN RECALLS

NHTSA campaign 18V839000 · 4,969 vehicles affected

Defect

Consequence

If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.

Corrective Action

Power Steering Assist1

FREE1 OPEN RECALL

NHTSA campaign 18V910000 · 6,200 vehicles affected

Defect

Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Corrective Action

Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.

Forward Collision Avoidance1

FREE1 OPEN RECALL

NHTSA campaign 19V540000 · 1,957 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG

Consequence

An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

Structure2

FREE2 OPEN RECALLS

NHTSA campaign 19V584000 · 1 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling a 2019 S450 vehicle. The A, B, and C pillar covers may have been improperly installed, possibly affecting the deployment of the side curtain air bags and allowing the covers to detach in the event of a crash.

Consequence

If a side curtain air bag does not deploy as intended, or the pillar covers detach during a crash, there is an increased risk of injury.

Corrective Action

MBUSA will notify the owner, and a dealer will inspect the pillar covers, reinstalling them as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080006.

Engine3

FREE3 OPEN RECALLS

NHTSA campaign 19V821000 · 6 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.

Consequence

A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.

Engine Oil Feed Line1

FREE1 OPEN RECALL

NHTSA campaign 20V048000 · 2,518 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 E63 AMG 4MATIC, E63S AMG 4MATIC Wagon, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, and S63 AMG 4MATIC and 2019 G63 AMG 4MATIC, AMG GT63 4MATIC, AMG GT63S 4MATIC vehicles equipped with 4.0L 8-cylinder gasoline turbocharged engines. The oil feed line to the turbocharger may leak.

Consequence

An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will replace the oil feed line to the turbocharger, free of charge. The recall began March 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020023.

Emergency Call eCall2

FREE2 OPEN RECALLS

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Electrical System Software2

FREE2 OPEN RECALLS

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

Forward Collision Avoidance System1

FREE1 OPEN RECALL

NHTSA campaign 19V540000 · 1,957 vehicles affected

Defect

Consequence

An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

Corrective Action

Headlight1

FREE1 OPEN RECALL

NHTSA campaign 18V911000 · 104 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 CLS450, CLS450 4MATIC, and CLS53 AMG vehicles. The horizontal adjustment screw may not be effectively sealed, allowing the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

If the headlights are not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.

Corrective Action

MBUSA has notified owners, and dealers will inspect the horizontal headlight adjustment screws, sealing them as necessary, free of charge. The recall began March 15, 2019. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020007.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 18V850000 · 6,162 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Consequence

A car that cannot be properly steered has an increased risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. An interim letter was mailed to owners on January 25, 2019. A second letter will be mailed once remedy parts are available. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 18V515000 · 345 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.

Consequence

If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Mercedes-Benz S-Class?

NHTSA has issued 20 recalls for the 2019 Mercedes-Benz S-Class involving Seat Belt, Power Steering Assist, Forward Collision Avoidance, Structure, Engine, Engine Oil Feed Line, Emergency Call eCall, Electrical System Software, Forward Collision Avoidance System, Headlight, Steering, Air Bag, and Software components.
The affected systems can involve restraint operation, steering control, automatic braking, body structure, engine operation, emergency communication, lighting, and air-bag behavior.

How do I check if my 2019 Mercedes-Benz S-Class has an open recall?

A VIN check at NHTSA.gov or a free VIN check at our service department can show whether your 2019 Mercedes-Benz S-Class has an open recall.
Bring the vehicle to Park Place Motorcars Arlington if you are uncertain whether a prior recall repair was completed.

How much does a 2019 Mercedes-Benz S-Class recall repair cost?

A 2019 Mercedes-Benz S-Class recall repair costs nothing when completed by an authorized dealer because the manufacturer remedy is free to the owner.
Approved remedies may include inspections, software updates, or replacement components.

Can an independent shop fix a 2019 Mercedes-Benz S-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Mercedes-Benz S-Class at no charge.
An independent shop may perform other repairs, but recall campaigns should be handled by the authorized Mercedes-Benz dealer.

Does an open recall affect the trade-in value of the 2019 Mercedes-Benz S-Class?

Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to discuss your vehicle.
Completing an open recall can provide a clearer ownership record when you sell or trade.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall concerns for the 2019 Mercedes-Benz S-Class include seat belts and pretensioners that may not respond correctly, Active Steering Assist that may remain engaged, and automatic braking that may not apply as expected. Other campaigns involve pillar covers, a panoramic front panel, engine components, an oil feed line, emergency-call communication, headlights, steering hardware, and passenger air-bag classification. Consequences can include greater injury risk, reduced visibility, loss of steering control, a crash, stalling, fire, or delayed emergency response. Waiting leaves a potential safety issue unresolved. A free VIN check and prompt manufacturer remedy can provide reassurance without adding recall repair cost.

Certified Mercedes-Benz Care

Park Place Motorcars Arlington supports drivers throughout Arlington, TX, and nearby communities with authorized Mercedes-Benz recall service. Our factory-trained technicians use manufacturer diagnostic tools to identify the correct campaign for your VIN, then follow the manufacturer’s repair instructions with OEM parts when parts are required. Recall remedies are performed at no charge to the owner. Whether your vehicle needs a software update, inspection, component replacement, or another approved remedy, our team can explain the process clearly. Contact Park Place Motorcars Arlington at 469-206-2671 or schedule an appointment online.

Simple Next Steps

Start by locating your vehicle identification number and requesting a recall check with Park Place Motorcars Arlington. If a campaign appears open, bring your 2019 Mercedes-Benz S-Class to our service department so a factory-trained technician can complete the manufacturer remedy. If you are unsure whether a previous repair was performed, schedule service anyway—the VIN check is free. Do not wait for a warning light or a noticeable symptom, because many recall conditions may not be obvious during everyday driving. Our team can help arrange the right visit and answer questions before work begins.