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Park Place Motorcars Arlington
Mercedes-Benz G-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 20V247000 · 6,659 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.
Consequence
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.
NHTSA campaign 20V090000 · 6,300 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.
Consequence
Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 20V247000 · 6,659 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.
Consequence
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.
NHTSA campaign 20V090000 · 6,300 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.
Consequence
Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.
5 common questions answered
NHTSA identifies three recall concerns for the 2020 Mercedes-Benz G-Class. A communication-module software issue may send emergency responders to the wrong location after a crash. An incorrect rear-door child-safety-lock symbol may allow an unrestrained child to open a door unexpectedly. A differential locking module resistor may interrupt communication and deactivate ABS and the Electronic Stability Program while driving. These conditions can increase the risk of injury or a crash. Do not postpone a VIN check, especially after receiving a manufacturer notice or when you cannot confirm that earlier recall work was completed.
Park Place Motorcars Arlington provides authorized recall service for drivers in Arlington, Fort Worth, Grand Prairie, Mansfield, and surrounding North Texas communities. Our factory-trained technicians use manufacturer diagnostic tools to identify the applicable campaign and follow the approved repair procedure. When parts are required, OEM components help keep the repair aligned with Mercedes-Benz standards. The manufacturer recall remedy is completed at no charge to the owner. Visit Park Place Motorcars Arlington at 4201 Beltway Pl, Arlington, TX 76018, and let our team help resolve your recall concern with clear, professional service.
Begin by checking your 2020 Mercedes-Benz G-Class VIN through NHTSA.gov or by contacting our service department. Bring the vehicle to Park Place Motorcars Arlington so our team can confirm whether a recall remains open and explain the manufacturer remedy. You can schedule service even if you are unsure whether a previous repair was completed, because the VIN check is free. Our staff can help arrange the appropriate visit, answer questions about the repair, and direct you to current service specials before you arrive.
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