Park Place Motorcars Arlington

2020 Mercedes-Benz GLB-Class Recall

Mercedes-Benz GLB-Class Recall service at Park Place Motorcars Arlington in Arlington, TX

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Instrument Cluster

FREE1 OPEN RECALL

NHTSA campaign 20V246000 · 26 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.

Consequence

Either a blank instrument cluster display or an engine stall can increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Mercedes-Benz GLB-Class?
  • NHTSA has issued seven recalls for the 2020 Mercedes-Benz GLB-Class involving the Instrument Cluster, Rear Spoiler, Seat, Air Bag, Software, Spoiler, and Wheel Arch.
  • The issues include possible water intrusion, detached spoiler or wheel-arch parts, an improperly secured second-row seat, incorrect air-bag mounting, and emergency-call location software concerns.
How do I check if my 2020 Mercedes-Benz GLB-Class has an open recall?
  • You can check your 2020 Mercedes-Benz GLB-Class VIN at NHTSA.gov or receive a free VIN check through our service department.
  • Contact Park Place Motorcars Arlington before visiting if you are uncertain whether a previous recall repair was completed.
How much does a 2020 Mercedes-Benz GLB-Class recall repair cost?
  • A 2020 Mercedes-Benz GLB-Class recall repair costs nothing to the owner when the manufacturer remedy is performed by an authorized dealer.
  • The repair may involve inspection, sealing, correction, replacement, or a software update, depending on the recall.
Can an independent shop fix a 2020 Mercedes-Benz GLB-Class recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2020 Mercedes-Benz GLB-Class at no charge.
  • Our factory-trained technicians use Mercedes-Benz diagnostic equipment and OEM parts for qualifying recall work.
Does an open recall affect the trade-in value of the 2020 Mercedes-Benz GLB-Class?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer information when you value or trade your 2020 Mercedes-Benz GLB-Class.
  • Explore our trade-in page to begin the appraisal process.

Recall Service & Dealership Highlights