Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Park Place Motorcars Arlington
2021 Mercedes-Benz A-Class Recall
Mercedes-Benz A-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsAir Bag
FREE1 OPEN RECALL
NHTSA campaign 21V102000 · 36 vehicles affected
Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Child Seat
FREE2 OPEN RECALLS
NHTSA campaign 21V034000 · 231 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V034000 · 231 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Seat
FREE1 OPEN RECALL
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bag1
FREE1 OPEN RECALL
NHTSA campaign 21V102000 · 36 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Child Seat2
FREE2 OPEN RECALLS
NHTSA campaign 21V034000 · 231 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V034000 · 231 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Seat1
FREE1 OPEN RECALL
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz A-Class?
- NHTSA recall information identifies six recall entries for the 2021 Mercedes-Benz A-Class across Air Bag, Electrical System Software, Child Seat, Software, and Seat components.
- The reported issues involve air bag deployment, emergency-call location software, ISOFIX child-seat anchoring, and seat safety-system operation.
How do I check if my 2021 Mercedes-Benz A-Class has an open recall?
- A VIN check at NHTSA.gov or a free VIN check at our service department can identify whether your 2021 Mercedes-Benz A-Class has an open recall.
- Park Place Motorcars Arlington can check the VIN and explain the manufacturer’s required remedy.
How much does a 2021 Mercedes-Benz A-Class recall repair cost?
- A 2021 Mercedes-Benz A-Class recall repair costs nothing to the owner when completed by an authorized dealer as the manufacturer remedy.
- The repair may include an inspection, software update, bracket replacement, or seat-position-switch replacement, depending on the campaign.
Can an independent shop fix a 2021 Mercedes-Benz A-Class recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2021 Mercedes-Benz A-Class at no charge.
- Factory-trained technicians use manufacturer diagnostic tools and OEM parts for the specified recall repair.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz A-Class?
- Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation for a 2021 Mercedes-Benz A-Class.
- Visit our trade-in page to begin the vehicle-value process.
Recall Service & Dealership Highlights
Protect Occupant Safety
The recall concerns reported by NHTSA involve several safety systems. A passenger air bag ground connection may cause inadvertent deployment, increasing injury risk and the possibility of a crash. Communication-module software may send emergency responders to the wrong location after a crash. A missing right-rear ISOFIX anchoring bar may keep a child restraint from securing correctly, increasing the risk of injury to a child. A seat-position switch contact may prevent air bags and seat-belt force limiters from working properly. Waiting can leave a known safety concern unresolved, so check the VIN and arrange the manufacturer remedy promptly.
Trusted Factory Service
Park Place Motorcars Arlington is an authorized Mercedes-Benz service destination in Arlington, TX. Factory-trained technicians follow the manufacturer’s repair instructions and use manufacturer diagnostic tools to identify the applicable campaign. OEM parts and the specified procedures help ensure that the remedy addresses the reported safety concern, whether the work involves an inspection, software update, bracket replacement, or seat-position-switch replacement. Eligible recall repairs are performed free of charge to the owner. We welcome drivers from Arlington and nearby Dallas-Fort Worth communities who want knowledgeable service from a dealership built around the Mercedes-Benz brand.
Start With a Free VIN Check
Start by checking the VIN through NHTSA.gov or contacting our service department for a complimentary VIN check. If an open recall appears, bring the vehicle to Park Place Motorcars Arlington so the factory-trained team can confirm the campaign and perform the manufacturer remedy. If you are unsure whether a prior repair was completed, schedule service anyway; the check is free and helps clarify the next step. You can also schedule an appointment online at a convenient time. Do not delay a safety question simply because the vehicle is driving normally.
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