Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Park Place Motorcars Arlington
2021 Mercedes-Benz CLA-Class Recall
Mercedes-Benz CLA-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsChild Seat
FREE1 OPEN RECALL
NHTSA campaign 21V034000 · 231 vehicles affected
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Seat
FREE1 OPEN RECALL
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Child Seat1
FREE1 OPEN RECALL
NHTSA campaign 21V034000 · 231 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Seat1
FREE1 OPEN RECALL
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz CLA-Class?
- NHTSA recall information identifies two recalls for the 2021 Mercedes-Benz CLA-Class: Child Seat and Software.
- The Child Seat recall involves a potentially missing right-side anchoring bar in the right-rear ISOFIX bracket.
- The Software recall involves communication-module software that may send an incorrect vehicle location through the eCall system after a crash.
How do I check if my 2021 Mercedes-Benz CLA-Class has an open recall?
- You can check your 2021 Mercedes-Benz CLA-Class at NHTSA.gov or receive a free VIN check at the Park Place Motorcars Arlington service department.
- A VIN check confirms whether a specific vehicle has an open manufacturer recall and identifies the applicable remedy.
- Call 469-206-2671 or schedule service for assistance.
How much does a 2021 Mercedes-Benz CLA-Class recall repair cost?
- A 2021 Mercedes-Benz CLA-Class recall repair is free at an authorized dealer when the vehicle is covered by the recall.
- The manufacturer remedy may include inspecting or replacing the ISOFIX bracket or updating the communication-module software.
Can an independent shop fix a 2021 Mercedes-Benz CLA-Class recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2021 Mercedes-Benz CLA-Class at no charge.
- Authorized technicians use manufacturer diagnostic tools, repair procedures, and replacement parts specified for the recall.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz CLA-Class?
- Buyers and dealers check recall status when evaluating a 2021 Mercedes-Benz CLA-Class, so completing an open remedy can support a smoother trade-in process.
- Visit our trade-in page to explore your vehicle’s next step.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA recall information identifies two safety concerns associated with the 2021 Mercedes-Benz CLA-Class. A missing right-side anchoring bar in the right-rear ISOFIX bracket may keep a child restraint from securing correctly, increasing the risk of injury to a child. A communication-module software issue may send emergency responders to the wrong location after a crash, also increasing risk. These conditions may not be obvious during everyday driving, which is why waiting can be dangerous. A complimentary VIN check can confirm whether either remedy remains open, and the manufacturer-specified repair is completed at no charge when applicable.
Authorized Mercedes-Benz Care
Park Place Motorcars Arlington gives Arlington, TX drivers a trusted place to address Mercedes-Benz recall concerns. Factory-trained technicians use manufacturer diagnostic tools, approved repair procedures, and OEM parts when a recall remedy requires them. The team can inspect the right-rear ISOFIX bracket, replace it when necessary, or update the communication-module software according to the manufacturer’s instructions. Recall remedies are performed at no charge to the owner when applicable. Park Place Motorcars Arlington serves Arlington and nearby Mansfield, Grand Prairie, Fort Worth, Dallas, and surrounding communities from 4201 Beltway Pl.
Simple Next Steps
Start by having your VIN checked against open manufacturer recall records. You can call Park Place Motorcars Arlington at 469-206-2671, bring the vehicle to the service department, or schedule an appointment online. Schedule service even if you are unsure whether a prior repair was completed, because the VIN check is free and helps clarify what your vehicle needs. Bring any manufacturer recall notice with you if available, but do not wait for paperwork before asking for help. The service team will explain the result and the next step clearly.
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