Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Park Place Motorcars Arlington
2021 Mercedes-Benz GLA-Class Recall
Mercedes-Benz GLA-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsAir Bag
FREE1 OPEN RECALL
NHTSA campaign 21V102000 · 36 vehicles affected
Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Air Bag1
FREE1 OPEN RECALL
NHTSA campaign 21V102000 · 36 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz GLA-Class?
- NHTSA has issued two recalls for the 2021 Mercedes-Benz GLA-Class, involving the Air Bag and Electrical System Software components.
- The Air Bag recall concerns a possible passenger air bag ground connection issue that could cause inadvertent deployment.
- The Electrical System Software recall concerns emergency-call software that may communicate an incorrect vehicle location after a crash.
How do I check if my 2021 Mercedes-Benz GLA-Class has an open recall?
- You can check your 2021 Mercedes-Benz GLA-Class at NHTSA.gov or receive a free VIN check at our service department.
- Park Place Motorcars Arlington can compare your VIN with open manufacturer recall records and explain the next step.
- If a recall is open, you can schedule an appointment for the manufacturer remedy.
How much does a 2021 Mercedes-Benz GLA-Class recall repair cost?
- A 2021 Mercedes-Benz GLA-Class recall repair costs nothing when completed by an authorized Mercedes-Benz dealer.
- The manufacturer-specified remedy, including the applicable inspection, correction, or software update, is performed free of charge.
Can an independent shop fix a 2021 Mercedes-Benz GLA-Class recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Factory-trained technicians use manufacturer diagnostic tools and follow Mercedes-Benz repair instructions for recall work.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz GLA-Class?
- Buyers and dealers check recall status, so completing an open recall can help provide clarity during a trade-in evaluation.
- When you are ready to discuss your vehicle, visit our trade-in page to get started.
Recall Service & Dealership Highlights
Address Safety Concerns
NHTSA recall information identifies two concerns for the 2021 Mercedes-Benz GLA-Class. The Air Bag recall involves a front passenger air bag ground connection that may not be mounted properly, potentially causing inadvertent deployment, injury, or a crash. The Electrical System Software recall involves the eCall communication module, which may transmit an incorrect vehicle location after a crash and delay responders. Waiting can leave a known safety issue unresolved. Park Place Motorcars Arlington can check your VIN and explain whether either manufacturer remedy remains open. If you received a notice or are uncertain about prior service, schedule service promptly.
Certified Mercedes-Benz Expertise
Park Place Motorcars Arlington provides recall assistance for drivers in Arlington, Fort Worth, Grand Prairie, Mansfield, and surrounding North Texas communities. Factory-trained technicians use Mercedes-Benz diagnostic tools, manufacturer repair procedures, and OEM parts when parts are required. The Air Bag remedy includes inspecting and correcting the passenger air bag ground connection when necessary, while the Electrical System Software remedy involves the applicable communication-module update. Eligible recall work is performed free of charge at this authorized franchise dealership. Call 469-206-2671 or schedule an appointment at 4201 Beltway Pl, Arlington, TX 76018.
Start With a Free VIN Check
Begin by locating your vehicle identification number and contacting Park Place Motorcars Arlington. Our service team can check for open recalls, review the manufacturer remedy, and help arrange a visit. Bring the vehicle in even if you are unsure whether a recall repair was completed; the VIN check is free and helps clarify the next step. If an open campaign applies, we can schedule the required work with a factory-trained technician. Use the online schedule service link or call 469-206-2671. Prompt attention helps you drive with greater confidence while keeping the manufacturer’s safety remedy moving forward.
