Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Park Place Motorcars Arlington
2021 Mercedes-Benz GLB-Class Recall
Mercedes-Benz GLB-Class Recall service at Park Place Motorcars Arlington in Arlington, TX
SCHEDULE NOWFrequently asked questionsStructure
FREE1 OPEN RECALL
NHTSA campaign 21V232000 · 2,362 vehicles affected
Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Corrective Action
MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Tailgate
FREE1 OPEN RECALL
NHTSA campaign 21V231000 · 5,215 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Corrective Action
MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Structure1
FREE1 OPEN RECALL
NHTSA campaign 21V232000 · 2,362 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Corrective Action
MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Tailgate1
FREE1 OPEN RECALL
NHTSA campaign 21V231000 · 5,215 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Corrective Action
MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz GLB-Class?
- NHTSA has issued three recalls for the 2021 Mercedes-Benz GLB-Class involving the Structure, Tailgate, and Electrical System Software components.
- The structure recall concerns front-fender wheel arch covers that could detach.
- The tailgate recall concerns side spoilers that could detach.
- The electrical system software recall concerns inaccurate vehicle location communication through eCall.
How do I check if my 2021 Mercedes-Benz GLB-Class has an open recall?
- You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
- Park Place Motorcars Arlington can confirm whether an open recall applies and explain the next step.
How much does a 2021 Mercedes-Benz GLB-Class recall repair cost?
- A 2021 Mercedes-Benz GLB-Class recall repair costs nothing when performed by an authorized dealer under the manufacturer recall remedy.
- The remedy may involve an inspection, correction, replacement, or software update, depending on the recall.
Can an independent shop fix a 2021 Mercedes-Benz GLB-Class recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Authorized technicians use the manufacturer procedures and equipment associated with the recall repair.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz GLB-Class?
- Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving.
- When you are ready to discuss your vehicle, visit our trade-in page.
Recall Service & Dealership Highlights
Protect Against Road Hazards
NHTSA recall information identifies concerns with the 2021 Mercedes-Benz GLB-Class front-fender wheel arch covers and tailgate side spoilers. If either component was installed incorrectly, it could detach and become a road hazard, increasing the risk of a crash or injury. A separate electrical system software issue may cause the eCall communication module to send an incorrect vehicle location after a crash, potentially directing emergency responders to the wrong place. Waiting leaves these safety concerns unresolved. If you received a recall notice, see a loose exterior piece, or are uncertain about a past repair, contact Park Place Motorcars Arlington and schedule service.
Authorized Mercedes-Benz Expertise
Park Place Motorcars Arlington is an authorized Mercedes-Benz dealership serving Arlington, Fort Worth, Mansfield, Grand Prairie, and surrounding North Texas communities. Our factory-trained technicians follow Mercedes-Benz recall procedures and use manufacturer diagnostic tools to identify the applicable remedy. When parts are required, OEM parts support the repair. The manufacturer recall remedy is performed at no charge to the owner through the authorized franchise dealer. From checking the VIN to correcting an exterior component or completing a communication-module software update, our team provides a clear, reassuring path back to confident driving.
Start With a Simple VIN Check
Begin by contacting Park Place Motorcars Arlington for a VIN check. Bring your vehicle to our service department so we can determine whether an open Mercedes-Benz recall applies and complete the manufacturer remedy when needed. You should schedule an appointment even if you are unsure whether a recall repair was completed, because the check is free. Our team can answer questions, explain the next step, and help you address the issue promptly. A quick visit can resolve uncertainty and help you continue driving with greater peace of mind.
