Park Place Motorcars Arlington

2021 Mercedes-Benz Maybach Recall

Mercedes-Benz Maybach Recall service at Park Place Motorcars Arlington in Arlington, TX

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 20V089000 · 2,101 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position.

Consequence

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Mercedes-Benz Maybach?

NHTSA has issued one recall for the 2021 Mercedes-Benz Maybach, involving the Electrical System and instrument cluster switch illumination.
The software may deactivate illumination for certain interior switches when the hazard lights are on and the ignition is off.
Unilluminated switches may be harder to find and operate, increasing the risk of a crash.

How do I check if my 2021 Mercedes-Benz Maybach has an open recall?

You can check your 2021 Mercedes-Benz Maybach by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
Park Place Motorcars Arlington can identify open recalls and explain the required manufacturer remedy.
You can schedule an appointment for the VIN check and recall review.

How much does a 2021 Mercedes-Benz Maybach recall repair cost?

A 2021 Mercedes-Benz Maybach recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed at no charge to the owner.
The applicable remedy for this recall is an instrument cluster software update.
Contact Park Place Motorcars Arlington to arrange the free recall service.

Can an independent shop fix a 2021 Mercedes-Benz Maybach recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2021 Mercedes-Benz Maybach at no charge.
Factory-trained technicians use manufacturer diagnostic tools and follow the manufacturer's repair procedure.
Park Place Motorcars Arlington is an authorized Mercedes-Benz dealer serving Arlington, Texas.

Does an open recall affect the trade-in value of the 2021 Mercedes-Benz Maybach?

Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2021 Mercedes-Benz Maybach.
Completing the free manufacturer remedy can help keep the vehicle's safety record current.
Visit our trade-in page to begin discussing your vehicle.

Recall Service & Dealership Highlights

Address the Safety Concern

NHTSA reports one Electrical System recall for the 2021 Mercedes-Benz Maybach. Instrument cluster software may deactivate illumination for the switch bar, overhead control unit, and steering wheel controls when the hazard lights are on and the ignition is off. If those controls are not illuminated, they may be more difficult to locate and operate, increasing the risk of a crash. Waiting leaves the concern unresolved and can make an urgent control harder to find at the wrong moment. Bring the vehicle to an authorized Mercedes-Benz dealer so the software can be updated according to the manufacturer's procedure, free of charge to the owner.

Authorized Local Expertise

Park Place Motorcars Arlington provides authorized Mercedes-Benz recall service in Arlington, TX. Factory-trained technicians use manufacturer diagnostic tools, approved procedures, and OEM parts or software updates when applicable. For this recall, the manufacturer remedy is an instrument cluster software update performed free of charge. Our location at 4201 Beltway Pl serves drivers throughout Arlington and nearby communities, including the greater Fort Worth area. Choosing Park Place Motorcars Arlington gives you a direct path to a VIN review, professional guidance, and the manufacturer-backed remedy your vehicle may need.

Start With a Free VIN Check

Start by checking your VIN with our service department, even if you are unsure whether the recall repair has already been completed. If an open recall is identified, bring your vehicle to Park Place Motorcars Arlington and let our team confirm the repair steps. You can schedule service online for a convenient visit, or contact our Arlington team at 469-206-2671. The VIN check is free, and the manufacturer recall remedy is performed at no charge to the owner. Prompt action helps you drive with greater confidence.