Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
Park Place Motorcars Arlington
2021 Mercedes-Benz Metris Recall
Mercedes-Benz Metris Recall service at Park Place Motorcars Arlington in Arlington, TX
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FREE1 OPEN RECALL
NHTSA campaign 21V106000 · 3 vehicles affected
Consequence
An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Corrective Action
DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
Seat1
FREE1 OPEN RECALL
NHTSA campaign 21V106000 · 3 vehicles affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
Consequence
An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Corrective Action
DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz Metris?
- NHTSA has issued one recall for the 2021 Mercedes-Benz Metris, affecting the seat and involving the front passenger seat frame base on certain vehicles with an adjustable front passenger seat.
- The frame base may not have been welded properly, which may reduce seat stability and increase the risk of injury in a crash.
- Dealers will replace the seat frame base free of charge under the manufacturer’s remedy.
How do I check if my 2021 Mercedes-Benz Metris has an open recall?
- You can check your VIN at NHTSA.gov or have the VIN checked for free at the Park Place Motorcars Arlington service department.
- A VIN check confirms whether the manufacturer shows an open recall remedy for your specific vehicle.
- If a recall is open, you can schedule service for the required repair.
How much does a 2021 Mercedes-Benz Metris recall repair cost?
- A 2021 Mercedes-Benz Metris recall repair costs nothing to the owner when performed by an authorized dealer.
- The manufacturer’s remedy calls for replacing the affected front passenger seat frame base free of charge.
- Contact Park Place Motorcars Arlington to arrange the recall inspection and repair.
Can an independent shop fix a 2021 Mercedes-Benz Metris recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An authorized Mercedes-Benz dealer can access the recall procedure and complete the specified repair.
- Park Place Motorcars Arlington uses factory-trained technicians for recall service.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz Metris?
- Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation.
- Use our trade-in page to begin discussing your vehicle’s value.
- You can also have the VIN checked before bringing the Metris in for a trade-in conversation.
Recall Service & Dealership Highlights
Protect Your Passenger
NHTSA identifies one seat-related recall for certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly, which can reduce seat stability. In a crash, a less-stable seat frame base may increase the risk of injury to the occupant. Waiting to confirm and complete the recall leaves the concern unresolved during every drive. A VIN check is a simple first step, and the manufacturer’s remedy replaces the affected seat frame base at no charge to the owner. If you have received a notice or are uncertain about prior repair history, contact Park Place Motorcars Arlington promptly.
Qualified Mercedes-Benz Care
Park Place Motorcars Arlington gives drivers in Arlington, Mansfield, Grand Prairie, Fort Worth, and nearby North Texas communities a trusted place for Mercedes-Benz recall service. Our factory-trained technicians follow the manufacturer’s repair procedure and use manufacturer diagnostic tools and OEM parts when appropriate. For this recall, the specified remedy is replacement of the front passenger seat frame base, performed free of charge by an authorized franchise dealer. Our team can help explain the recall, check your VIN, and arrange the repair with a professional approach designed to keep the process clear and convenient.
Start With a Free VIN Check
Begin by checking your VIN with Park Place Motorcars Arlington or NHTSA. Then bring your 2021 Mercedes-Benz Metris to our service department so the team can confirm recall status and complete any open remedy. If you are unsure whether the repair was previously performed, schedule an appointment anyway—the VIN check is free, and our staff can help determine the next step. We are located at 4201 Beltway Pl in Arlington, TX. Call 469-206-2671 for assistance and take action with confidence.
